NURSE-LED HEALTHCARE NAVIGATION
Healthcare Navigation Assessment™
Clear, professional guidance when healthcare, disability, injury or aged-care systems feel difficult to navigate.
Receive a structured 60-minute nurse-led consultation, a personalised Healthcare Navigation Summary and a 15-minute clarification call.
A$295 total
Enquiries are reviewed before payment is requested.
WHAT’S INCLUDED
A practical assessment designed to turn a complex situation into clear, manageable next steps.
02
UNDERSTAND
Meet with a nurse for a structured 60-minute telephone or video consultation to discuss your priorities, current services, barriers and concerns.
01
PREPARE
Complete a short pre-assessment questionnaire and provide up to two relevant documents for review, with a maximum of 20 pages in total.
03
MOVE FORWARD
Receive a personalised Healthcare Navigation Summary within three business days, followed by a 15-minute clarification call within seven days.
IS THIS ASSESSMENT RIGHT FOR YOU?
This assessment is designed for people who need calm, structured guidance through a complicated healthcare or support situation.
THIS ASSESSMENT IS NOT DESIGNED FOR
— Urgent or emergency assistance
— Diagnosis, prescriptions or medical treatment
— Immediate crisis response
— Formal medico-legal or expert reports
— Guaranteed funding approval, provider availability or a particular outcome
THIS MAY BE HELPFUL IF
— You feel overwhelmed or unsure where to begin
— You are coordinating care across multiple providers or services
— You need help identifying priorities, service gaps or practical next steps
— Your health, disability, injury or support needs have recently changed
— You are a family member, carer or authorised representative seeking structured guidance
J.A.S.O.N C.A.R.E. is not an emergency service. For medical emergencies, call Triple Zero (000).
WHAT HAPPENS NEXT
A clear, professional process from your initial enquiry to personalised guidance.
01
SEND YOUR ENQUIRY
Complete the short enquiry form and tell us what support you are looking for. No payment is required at this stage.
02
SUITABILITY REVIEW
A nurse will review your enquiry and may contact you for clarification. We will confirm whether the assessment is appropriate for your situation.
03
AGREEMENT AND PAYMENT
If the assessment is suitable, you will receive the service agreement, appointment options and payment instructions. Your booking is confirmed after payment or written funding approval.
04
ASSESSMENT AND FOLLOW-UP
Complete the pre-assessment questionnaire, attend your 60-minute consultation and receive your personalised summary within three business days. Your 15-minute clarification call follows within seven days.
PRICING & PAYMENT
A clear, fixed fee with no payment required until suitability has been confirmed.
A$295
TOTAL
One complete Healthcare Navigation Assessment™
Includes the 60-minute consultation, review of up to two relevant documents with a maximum of 20 pages, a personalised Healthcare Navigation Summary and a 15-minute clarification call.
PAYMENT INFORMATION
— Payment is requested only after your enquiry has been reviewed and the assessment is confirmed as suitable.
— Private clients pay before the appointment.
— Funded referrals require written approval before the appointment.
— No card-processing surcharge is added.
— The advertised A$295 is the total amount payable. Any applicable GST will be shown on your invoice.
— Cancellation and rescheduling conditions are set out in our Terms & Conditions.
READY TO TAKE THE NEXT STEP?
Tell us briefly what support you need. We will review your enquiry before asking for payment.
Submitting an enquiry does not create a booking or payment obligation.